Customer Service Specialist
Startek Malaysia
Date: 8 hours ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
You will play an important role in:
Why us?
- Candidate must possess at least an SPM and above.
- Required language(s): English, Mandarin will be advantage (spoken).
- Fresh graduates are welcome to apply â Paid training will be provided
- Willing to work in rotation shifts and weekend
- Willing to work at Ara Damansara, Petaling Jaya
You will play an important role in:
- Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products
- To exceed customers' expectations in terms of customer service & accurate information
- Work in a team to achieve the required KPI elements and SLA
Why us?
- 5 working days per week
- Annual Leave + Medical Leave + EPF + SOCSO
- Young and dynamic multinational team
- Fun company events and team-building activities
- Modern workspaces and Rest & Relax Area
- Free Shuttle Van between LRT Ara Damansara and office / walking distance to LRT station
- Competitive allowances
- Opportunities for professional growth and career advancement
- IJP â Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session
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