Engineer, Technical Service
Fresenius Medical Care
Date: 1 week ago
City: Petaling Jaya
Contract type: Full time
Role summary:
Support the Technical department in relation to the Product servicing and coordinating with Business & Clinical Dept in new product installation
Accountabilities:
Support the Technical department in relation to the Product servicing and coordinating with Business & Clinical Dept in new product installation
Accountabilities:
- Responsible for maintaining and providing technical service to renal units/dialysis related equipment.
- To provide technical support to the clinical resources nurses in trials and installations.
- Assist customer service with technical clarification of customer orders.
- Maintain all equipment to minimize down time / ensure all services are carried out on time.
- To manage spare part stocks in hand, returned stock and faulty stock.
- Educate staff in the hospitals / dialysis center on the operation of Fresenius machines.
- Maintain proper documentations, i.e. Service Reports
- Record and update technical database on breaks down attended.
- Conduct periodical preventive maintenance.
- Conduct user and technical training.
- Any other ad-hoc duties assigned.
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree of Engineering (Electrical/Electronic/Mechanical), Engineering or equivalent.
- At least 1 or 2 year(s) of working experience in servicing Fresenius Machine & equipment
- Display a professional image to the customers at all times. Maintain the company image to a consistently high standard.
- To carry out all duties and responsibilities in an efficient, courteous and professional manner.
- Willing to work long and odd hours.
- Possess own transport and prepared to travel outstation at short notice as and when required.
- Possess good interpersonal and communication skills both in English and Bahasa Malaysia.
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