Executive, Business Operations

Title: Executive, Business Operations

Location:

Petaling Jaya, MY, MY

Global Business Unit: HEC

Job Function: Client and Customer Services

Requisition Number: 173566

Description

Job Summary

Support sales target preparations, pricing data maintenance in the system, incentive scheme setting, sales support tools and other administrative work to support frontline sales teams

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Coordinate with other key functions in the organization to gather and verify all necessary information for sales target tracking
• Check and maintain correct selling prices and promotional discounts/free-of-charge of both regular and promotional items in the systems
• Maintain individual performance tracking records and alert team leaders of improvement opportunities
• Follow up on DKSH inventory data and report to supervisor on over, less, out-of-stock or write-off stock items
• Coordinate and support any special projects related to selling, order processing, customer service and logistics
• Recommend any possible improvements or process enhancements within areas of responsibility
• Work closely with internal departments to gather and verify information
  
  

Functional Skills And Knowledge

• Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
• Demonstrate basic customer management skills
• Demonstrate a general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
• Demonstrate advanced research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken
  
  

Education

Diploma/certificate in Business/Marketing or related fields

Requisition Number: 173566

Job Function: Client and Customer Services