Executive Client Management
DKSH
Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Summary
Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients
General Responsibilities
Certificate/diploma in Business Administration, or equivalent
Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients
General Responsibilities
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Conduct business analysis to understand market situation and clients' requirements to support development of business plans
- Prepare documents on business integration, including processes and system setups
- Prepare report and track the accuracy of clients' profit and loss
- Identify opportunities to expand services provided to clients, introduce additional VAS services to clients, and share leads with Business Development
- Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely
- Prepare relevant documents for business communications and business review meetings
- Coordinate and communicate all planned activities to all operational departments and Business Units
- Demonstrate basic understanding of clients' industry/business/products
- Demonstrate basic client management and communication skills
- Proven advanced numeracy and quantitative analysis
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
- Demonstrate fluency in local language and ideally in English, both written and spoken
Certificate/diploma in Business Administration, or equivalent
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