GSD Regional Opex & Transformation Lead

You will focus on driving effectiveness, and innovation within GSD/PPSC operations. You will streamline HR processes to enhance productivity, reduce costs, and improve service delivery. You will lead programs to implement new technologies or processes within the HR function, ensuring a smooth transition and support from stakeholders. Overall, you play a critical role in modernizing GSD/PPSC operations, aligning them with business objectives, and enhancing the employee experience. You will be an individual contributor and will report directly to HR Content and Systems Product Manager.

Key Responsibilities

• Strategic Planning: Develop strategic plans to improve HR operations and lead transformation programs aligned with organizational goals.
• Process Improvement: Identify inefficiencies in HR processes and implementing improvements to enhance efficiency, accuracy, and effectiveness.
• Change Management: Lead change programs within the GSD/PPSC, including communication, training, and stakeholder management to ensure successful adoption of new processes and technologies.
• Performance Metrics: Establish key performance indicators (KPIs) and metrics to measure the effectiveness of HR operations, tracking progress, and making data-driven decisions.
• Technology Adoption: Assess and implement new HR technologies and systems to automate processes, improve data management, and enhance the employee experience.
• Cross-functional Collaboration: Collaborating with other departments, such as IT, finance, and operations, to align HR processes with business objectives and ensure integration with other processes.
• Risk Management: Identify and mitigate risks associated with HR operations, including compliance, data security, and process integrity.
• Training: Providing training and support to GSD/PPSC staff on Opex & Quality Tools, and best practices to build their capabilities and foster a culture of continuous improvement.
• Project Management: Managing projects related to HR process improvement and transformation, including planning, execution, and evaluation.
• Continuous Improvement: Evaluate HR operations, identifying opportunities for further improvement, and implementing changes to lead ongoing optimization and innovation.
  
  

Qualifications

• Minimum bachelor's degree or equivalent in relevant background.
• Minimum 7-10 years’ experience of Opex & Transformation/Quality/Six Sigma Greenbelt in HR & Payroll Domain preferably
• Minimum 5+ years exposure in BPO sector or shared service sector.
• Operational Excellence: Understanding of operational excellence principles and methodologies such as Lean, Six Sigma, or Agile, and the ability to apply them to HR processes.
• Change Management: Proven ability to lead and manage change programs, including stakeholder engagement, communication, and resistance management.
• Process Improvement: Expertise in analyzing and optimizing HR processes to improve efficiency, quality, and customer satisfaction.
• Project Management: Proficiency in project management methodologies, including planning, execution, risk management, and evaluation.
• Data Analysis: Ability to use data to identify insights, and opportunities for improvement within HR operations.
• Technology Proficiency: Familiarity with HR technologies and systems, including HRIS (Human Resources Information Systems), ATS (Applicant Tracking Systems), and other relevant software applications.
  
  

About Us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every Single Day At PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow your career in an environment that provides a fulfilling workplace for employees, creates an environment for learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [email protected].

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

About Us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every Single Day At PPG:

We partner with customers to create mutual value.

We are “One PPG” to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [email protected].

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.