Head of Quality Assurance

Carlsberg Group


Date: 3 weeks ago
City: Shah Alam
Contract type: Full time
Leads Carlsberg Malaysia’s quality strategy, ensuring alignment with the Carlsberg Group’s standards and overseeing quality control and assurance across Supply Chain.

Responsibilities

  • Drive key quality issues throughout the business- from concept to delivery proactively working with various areas of the business to achieve success.
  • Ensure that all products meet the quality expectations of customers, consumers and Carlsberg Group. Ensure compliance to all corporate quality and production procedures and policies
  • Lead and drive quality troubleshooting, optimization and advisory support for production, packaging, planning, brands and distribution.
  • Ownership of quality related crisis management issues, product recall processes and complaints management system for customer and consumer relations including support to minimize complaint levels
  • Overall responsibility for developing production quality systems and documentation including Management of ISO 9001: 2008 & HACCP standard. Take responsibility of Food Safety Management.
  • Provide a support, advice and auditing service in relation to adherence to various accreditations for food safety, trading standards and environmental legislation. Liaison and representation on government advisory bodies.
  • Proficient management and delivery of the Quality budget
  • Manage of all laboratories activities with scope that covers brewing, packaging, logistics and distribution. Assist team members in conducting daily routine Quality Assurance & Quality Control management.
  • Ensure the accuracy of routine analysis and data entry by all three Labs team. Monthly trend analysis, and corrective action if any deviation detected (work together with Brewing/ Packaging team for improvement).
  • Coordinate, conduct and monitor the preventive maintenance and calibration for laboratory instruments to ensure it is complete as per master schedule by team members.
  • Supplier management and effective communication with suppliers: Support in supplier management & auditing and in the development of packaging & raw material i.e. design or artwork and auditing the production by supplier.
  • Drive lean activities in quality department: deployment of all fundamentals, particularly (Kaizen, 5 S and PMS)
  • Update and establish methodology following COM and latest information for Packaging, Chemical, Sensory & Micro Labs.
  • Inventory control for Quality Assurance Laboratories (Issue PRs and GRN after good receive). Verification against latest Malaysian Food Act or Regulation.
  • Any additional task assigned by the superior.

Requirements

  • Degree in Brewing, Chemical, Engineering or equivalent.
  • 10-15 years relevant working experience preferred.
  • Fluent in written and spoken English.
  • Good knowledge in Brewing, Packaging, QA management skills (eg. Analysis, instrument handling, method development & etc.), ISO 9001, HACCP, Food Act or regulation, GMP, GLP, Food Safety, 5S & Kaizen and SPC.
  • Progressive, structured and systematic thinking. Strong training and communication skills. Understanding of link between operations and finance.
  • Must be honest, co-operative, able to communicate effectively with good human relations skill, team player and independent.
  • Quality of work is accurate, thorough and effective.
  • Possess good leadership skills and more than 8 years experience in brewery operation.
  • Team player, strong knowledge of the operational brewery business.

Job Details

Workplace

Shah Alam, MY

Job type

Permanent

Part time / Full time

Full Time

Working Time

Monday – Friday 7am - 4pm

We regret to inform only shortlisted candidates will be notified.

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