Head of Quality Assurance
Carlsberg Group
Date: 3 weeks ago
City: Shah Alam
Contract type: Full time

Leads Carlsberg Malaysia’s quality strategy, ensuring alignment with the Carlsberg Group’s standards and overseeing quality control and assurance across Supply Chain.
Responsibilities
Workplace
Shah Alam, MY
Job type
Permanent
Part time / Full time
Full Time
Working Time
Monday – Friday 7am - 4pm
We regret to inform only shortlisted candidates will be notified.
Responsibilities
- Drive key quality issues throughout the business- from concept to delivery proactively working with various areas of the business to achieve success.
- Ensure that all products meet the quality expectations of customers, consumers and Carlsberg Group. Ensure compliance to all corporate quality and production procedures and policies
- Lead and drive quality troubleshooting, optimization and advisory support for production, packaging, planning, brands and distribution.
- Ownership of quality related crisis management issues, product recall processes and complaints management system for customer and consumer relations including support to minimize complaint levels
- Overall responsibility for developing production quality systems and documentation including Management of ISO 9001: 2008 & HACCP standard. Take responsibility of Food Safety Management.
- Provide a support, advice and auditing service in relation to adherence to various accreditations for food safety, trading standards and environmental legislation. Liaison and representation on government advisory bodies.
- Proficient management and delivery of the Quality budget
- Manage of all laboratories activities with scope that covers brewing, packaging, logistics and distribution. Assist team members in conducting daily routine Quality Assurance & Quality Control management.
- Ensure the accuracy of routine analysis and data entry by all three Labs team. Monthly trend analysis, and corrective action if any deviation detected (work together with Brewing/ Packaging team for improvement).
- Coordinate, conduct and monitor the preventive maintenance and calibration for laboratory instruments to ensure it is complete as per master schedule by team members.
- Supplier management and effective communication with suppliers: Support in supplier management & auditing and in the development of packaging & raw material i.e. design or artwork and auditing the production by supplier.
- Drive lean activities in quality department: deployment of all fundamentals, particularly (Kaizen, 5 S and PMS)
- Update and establish methodology following COM and latest information for Packaging, Chemical, Sensory & Micro Labs.
- Inventory control for Quality Assurance Laboratories (Issue PRs and GRN after good receive). Verification against latest Malaysian Food Act or Regulation.
- Any additional task assigned by the superior.
- Degree in Brewing, Chemical, Engineering or equivalent.
- 10-15 years relevant working experience preferred.
- Fluent in written and spoken English.
- Good knowledge in Brewing, Packaging, QA management skills (eg. Analysis, instrument handling, method development & etc.), ISO 9001, HACCP, Food Act or regulation, GMP, GLP, Food Safety, 5S & Kaizen and SPC.
- Progressive, structured and systematic thinking. Strong training and communication skills. Understanding of link between operations and finance.
- Must be honest, co-operative, able to communicate effectively with good human relations skill, team player and independent.
- Quality of work is accurate, thorough and effective.
- Possess good leadership skills and more than 8 years experience in brewery operation.
- Team player, strong knowledge of the operational brewery business.
Workplace
Shah Alam, MY
Job type
Permanent
Part time / Full time
Full Time
Working Time
Monday – Friday 7am - 4pm
We regret to inform only shortlisted candidates will be notified.
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