Internal Sales & Business Support Executive

Your tasks

• This incumbent is required to support and optimize services operations team to execute E2E Services Business Support.
• To Support the Manager to perform service operation matters as follows a. Ensure the Service Operation meet the optimal level. b. To handle service notification, create service notification, updates and close service notification. c. Spare-part Management - replenish, ordering, stock check and return of defective Spare-part. d. Arrangement of lab's tools and instrument for annual calibration. e. Monitoring and co-ordinate of forwarded job.
• Support and responsible for the customer services side. For example attend service sales enquiry and generate service quotation, Sales order, Purchase order and etc.
• Liaise with logistic and order processing department for necessary arrangement.
• Any administration work for the department as well as the overall company event when necessary.
  
  

Your Qualifications

• Degree in Business and /or Administration.
• Experience in Sales Admin, Order Processing, customer services.
• Preferrable experience in using SAP systems and service delivery background.
• Good communication skills Able to communicate with internal and external parties.
• Customer services experience.
• Good coordination skill and good organization skill.
• Always ensure deliver good quality of work.
  
  

Interested?

We are looking forward to receiving your application! Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact via LinkedIn or XING.

Equal opportunities are important to us. We are looking forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age as well as sexual orientation and identity.

reference number 9678

Recruiting Contact Carmen Tan

Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty. Rohde & Schwarz Malaysia Sdn. Bhd. (RSMY) is a 100% owned subsidiary of Rohde & Schwarz GmbH KG & Co, Germany. Established in 2004, RSMY has since evolved and now has strong presence in both Kuala Lumpur and Penang. Rohde & Schwarz Malaysia has a highly skilled team with in-depth technical knowledge to support customers in their project implementation and product development phases. Our wide range of services includes system integration, installation, sales service, support, trainings, and on-site/field support. With a team of service engineers and technical service center lab in Malaysia, Rohde & Schwarz Malaysia is able to offer repair/maintenance and calibration, trainings and on-site calibration services. Our labs are certified with ISO 9001 2015 and MS ISO/IEC 17025. We value long term partnership and are committed to provide the best to our customers.

Our offer

• Flexible working hour models
• Bonus
• Training & continuing education
• Pension scheme
• Privately owned company
• Health care
• Leaves for wellness, family care etc.
• Recognition & rewards