Internship - Business Administration

Job ResponsibilityHandle customer inquiries related to sales, products, and services, providing appropriate solutions or alternatives in a timely manner.Prepare quotations, process purchase orders, and manage customer claims such as shipment delays, defective items, or incorrect pricing.Manage order fulfillment issues to ensure accurate and timely shipment arrangements.Coordinate with internal teams, including Sales, Shipping, and Accounts, to resolve order discrepancies, update lead...

Overall LeadershipDrive change management and continuous improvement initiatives to enhance business performance, optimize sales funnel management, and implement effective sales incentive plans.Provide leadership to the team, fostering a culture of collaboration, accountability, and performance excellence.Sales Funnel Performance ManagementDesign and implement sales targeting processes that ensure visible and transparent resource utilization, aligning sales efforts with organizational goals and objectives.Establish key performance...

Create travel itineraries and packages for specific destinations and traveler demographics. Write package details in various languages and formats (English, Chinese, Malay). Post packages on website and social media channels. Coordinate marketing and distribution strategies. Update product information as needed. Conduct briefings on new tour packages for internal staff. Supervise external team of writers for itinerary creation., 1. Having a...