Junior Content Moderator (Mandarin Speaker)

Job Summary
Join our dynamic team as a Brand Safety and Platform Specialist where you will play a crucial role in ensuring the safety and integrity of our online platforms. With a focus on Mandarin and English language skills you will contribute to maintaining a secure environment for our users. This role requires rotational shifts and offers a work-from-office model providing a collaborative and engaging work environment.

• Monitor and analyze online content to ensure compliance with brand safety guidelines and standards.
• Collaborate with cross-functional teams to address and resolve safety issues on the platform.
• Utilize Mandarin and English language skills to accurately translate and interpret content for safety assessments.
• Conduct thorough investigations into potential safety breaches and provide detailed reports.
• Implement proactive measures to prevent future safety incidents on the platform.
• Engage with users and stakeholders to gather feedback and improve safety protocols.
• Stay updated on industry trends and best practices in brand safety and online content management.
• Provide training and support to team members on brand safety procedures and language translation.
• Develop and maintain documentation for safety processes and guidelines.
• Assist in the development of new safety features and tools for the platform.
• Ensure timely and effective communication of safety updates and changes to relevant parties.
• Participate in rotational shifts [24/7] to provide continuous support and coverage for safety operations.
• Contribute to the overall mission of creating a safe and trustworthy online environment for users.

• Demonstrate proficiency in reading writing and speaking Mandarin and English to effectively manage content.
• Ability to type in both traditional and simplified Chinese characters.
• Possess strong analytical skills to assess and address safety concerns.
• Have a keen eye for detail to ensure accuracy in translations and safety assessments.
• Show adaptability to work in rotational shifts and handle dynamic work environments.
• Display a proactive approach to problem-solving and safety enhancement.
• Exhibit excellent communication skills to collaborate with diverse teams.