Medical Sales Representative (Johor Based)

Job Description

Strategic Sales Objectives & Sales Expertise (50%)

• To achieve strategic objectives as required by the franchise (e.g. market growth, sales growth, growth of accounts, formulary listings, new product market priming)
• Demonstrate high level of sales expertise and relationship management (through product & TA knowledge; selling skills, product presentation skills & managing customers)
• Be accountable for sales, activities and compliance within the assigned territory
  
  

Territory & Account Management (50%)

• Proactively plan and optimize overall sales results performance through effective territory management
• Demonstrate ability to resolve problems in timely manner, escalate issues early
• Effective planning & execution of marketing/promotional activities according to plan (eg Focus Group Meeting, Lunch & Learn, Scientific leader engagement program & digital programs execution)
• Ensure timely submission and approval of documentations & reports for activities
• Build and execute account plans for key accounts, through in-depth understanding of customers (profile/behavior/influence network/needs etc.)
  
  

Education Level

• Degree in Pharmacy/ Biomedical Science/ Microbiology/Science/min 10 year in Pharmaceutical Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.
  
  

Overall Job Purpose

• Detail, promote and sell our company’s products to the private or government healthcare professionals. The primary focus of activities is to drive business for products through building relationship with key stakeholders within the account.
• Achieve maximal sales and market share through personal promotion that is targeted and tailored for customers that benefits patients and adheres to ethical standards. Build and execute account management plans for top accounts. Ensure timely execution of planned activities.
• 100% compliant with internal medical, legal & compliance processes
  
  

Key Responsibilities (include % of time breakdown)

Experience

• Minimum 3 years pharmaceutical sales experience in Pharmaceutical industry
• Experience in NMBA, Antibiotic and Anti fungal is an added advantage
• Strong presentation skills, positive attitude and strong sales achievement
• Strong customer focus and proven relationship building skills
• Good track record in sales, with a history of achieving results
• Experience in handling projects from end to end
  
  

Leadership competencies

• Focus on customer & patients
• Drive results, rapid & disciplined decision making
• Demonstrates Ethics and Integrity
• Displays courage & candor
• Fosters collaboration
  
  

Functional Competencies

• Self-driven and proactive to manage the dynamics of the cross functional team, including planning & problem solving
• Uses relationship building skills (e.g. opening, need-based selling, intimate customer understanding) to effectively influence the target audiences
• Develops clear call objectives based to obtain the desired behavioral outcome
• Identifies drivers and barriers (opportunities and objections / obstacles) and applies objection handling techniques to lead the discussion process to a positive outcome
• Identifies buying signals and makes a direct and compelling request / recommendation based on the desired behavioral outcome (close the sale)
• Presents self professionally and delivers messages confidently
• Effectively executes promotional programs and brand / franchise messages to the targeted segment
• Utilizes effective time management (e.g. route planning) to maximize reach and access to customers
• Routinely seeks customer feedback and provides timely and useful communication to internal and external customers
• Captures and utilizes ongoing customer information and competitor intelligence using available technology
• Tracks, verifies and optimizes reach, frequency and tactical promotion objectives for identified customer groups over the short and long term
• Routinely follows up and finds solutions to address objections / issues
• Develops an integrated sales/account plan based on marketing strategy, competitor assessment, customer understanding, business opportunity and key tracking metrics
• Generates target list from agreed customer segments with prioritization based on individual potential and influence
• Applies internal data and competitor/ market information (e.g. IMS data) into plan development
• Refines plan when appropriate (e.g. selling activities) based on customer feedback and optimal return
• Achieves synergy with the planning of other functional groups (e.g. medical, public affairs) in interacting with customers
• Utilizes available technologies in planning activities
• Allocates agreed resources to achieve business objective and desired ROI
  
  

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Required Skills

Account Management, Account Management, Business, Customer Experience Management, Customer Feedback, Customer Feedback Analysis, Customer Service, Digital Analytics, Ethical Standards, Healthcare Innovation, Healthcare Sales Management, Inbound Phone Sales, Lead Generation, Marketing Operations, Marketing Strategies, Microbiology, Objection Handling, Pharmaceutical Sales, Project Management, Relationship Building, Sales Documentations, Sales Goal Achievement, Sales Management, Sales Pipeline Management, Sales Proficiency {+ 4 more}

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Hybrid

Shift

Valid Driving License

Hazardous Material(s)

Job Posting End Date

11/29/2025

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  
  

Requisition ID R350748