Merchant Operation Support - Intern
Razer Inc.
Date: 2 weeks ago
City: Shah Alam
Contract type: Full time

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric experience that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities
The Merchant Operations Support Internship program aims to provide interns with comprehensive exposure to both merchant operations and customer service functions in a dynamic fintech environment.
Job Responsibilities
The Merchant Operations Support Internship program aims to provide interns with comprehensive exposure to both merchant operations and customer service functions in a dynamic fintech environment.
- Merchant Onboarding: Assist in the onboarding process, including application review and KYC procedures, and support merchant integration onto the platform.
- Merchant Support: Help with account setup, configuration, and address merchant inquiries. Monitor support tickets and collaborate on issue resolution.
- Compliance: Ensure adherence to regulatory requirements and best practices related to payment processing.
- Risk Management: Support in identifying and mitigating risks associated with merchant accounts.
- Relationship Management: Build relationships with merchants and provide effective support to enhance satisfaction and loyalty.
- Reporting and Analysis: Generate and analyze reports on merchant operations, using insights to optimize processes and improve efficiency.
- Work with Freshdesk systems or ticketing platforms.
- Currently pursuing a Diploma or Bachelor's Degree in any field, with a preference for Information Technology, Computer Science, or a related discipline.
- Strong verbal and written communication skills.
- Customer-focused with a positive attitude and eagerness to learn.
- Demonstrated ability to work in teams and contribute positively to team dynamics.
- Ability to multitask, prioritize, and manage time effectively.
- Ability to learn quickly and adapt to new technologies.
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work both independently and collaboratively in a dynamic environment.
- Previous customer service experience and familiarity with Freshdesk systems or ticketing platforms is a plus.
- Willingness to work in I-City
- Able to commit to a minimum internship duration of 16 weeks (4 months). Preference will be given to final-year students.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Project Executive / 專案執行官
Armani Group,
Shah Alam
2 days ago
資格和經驗:至少兩年房地產開發或建築業相關職位工作經驗,並具備良好的行業經驗。鼓勵應屆畢業生申請。優秀的英語口頭和書面溝通能力。國語流利者優先考慮。工程、工料測量或相關領域的文憑或學士學位。能夠在最低限度的監督下工作。精通技術並熟練使用 Microsoft Office 和 Excel 等電腦工具。具有很強的組織能力和解決問題的態度。擁有自己的交通工具並願意根據專案情況出差。任務和職責:協助發起和管理與外部顧問、關鍵利害關係人和客戶的合作與整合。參與從構思到完成階段的整體專案規劃。協助和支援專案管理團隊進行專案進度索賠和決算。處理客戶的詢問並準備必要的文件,例如銷售提案、報價、Auto-cad 設計圖以供提交,參加現場會議、交接和檢查。參與合約管理以及授予外部顧問、承包商和供應商的所有合約的管理。根據管理層的指示管理重點專案問題。向管理階層報告日常管理及任務交付。繼續了解房地產市場和最佳實踐。執行管理階層不時指派的臨時任務。Interested candidates please submit your application through Jobstore

Deposit Relationship Manager
Alliance Bank Malaysia Berhad,
Shah Alam
3 days ago
Alliance Bank Malaysia BerhadTo drive deposit such as CASA, FD, junior accounts, both in terms of number of accounts and the balances.Referral to AP / PB / Private Wealth once they identify the clients’ potential.To help business in driving General Insurance (GI) businessTo generate and qualify leads from internal and external lists to achieve acquisition goals.Source and develop client referrals...

HR Executive
Atlas Copco Group,
Shah Alam
4 days ago
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.We are hiring HR Executive to join our team in Shah Alam.About The RoleHR PoliciesPropose, implement and responsible for...
