Network Operation Center (NOC) Engineer

GCI SCIENCE & TECHNOLOGY (MALAYSIA) SDN. BHD


Date: 1 week ago
City: Subang Jaya
Contract type: Full time

Join Our Team at GCI Science & Technology (M) SDN BHD!

Why You’ll Love Working with Us:

At GCI Malaysia, we are more than just a professional engineering supplier. Since our incorporation in 2013, we have been committed to providing tailor-made solutions in Telecom, Electronics, and Broadcasting fields. As we continue to grow, we're looking for someone who will help us build a strong, engaged, and empowered workforce.

Your Day-to-Day

  • Monitor and Manage Alarms: Track and address CORE network alarms in real-time, ensuring issues are identified and escalated when necessary.
  • Customer Support and Analysis: Handle customer complaints with care, performing preliminary analysis and escalating for further resolution as needed.
  • Effective Communication: Act as a liaison between our internal teams and third parties to ensure smooth operations.
  • Consistent Reporting: Create daily, weekly, and monthly reports aligned with company standards to keep all teams informed.

What You Bring

  • Engineering Background: With a solid technical foundation, you’re prepared to handle network operations and troubleshooting.
  • Availability: Ready to jump in and start immediately.
  • Travel Flexibility: Willing to travel when needed.
  • Shift Adaptability: Comfortable working in a shift-based role to keep our network running smoothly 24/7.

Why GCI?

  • Be part of a cutting-edge company in Telecom, Electronics, and Broadcasting.
  • Work with a supportive team that values innovation and collaboration.
  • Enjoy competitive benefits and opportunities for professional growth.

Ready to make a difference and grow your HR career with us? Apply today and let’s build the future together at GCI Malaysia!

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Associate Customer Relationship Manager

Alliance Bank Malaysia Berhad, Subang Jaya
1 day ago
Job PurposePrimarily responsible to manage the relationship of a portfolio of Privilege Banking (PB) customers in their daily transaction and service request. Resolve PB customers’ issues and advise them accordingly to ensure that the customer service level at branch is upheld at all times.Perform sales and service related activities for customers i.e. CASA account opening, Fixed Deposit placements/renewals/withdrawals and purchased...

Customer Service and Receptionist

Malaya Optometrist Optical, Subang Jaya
1 week ago
Job ResponsibilityConfer with customers by telephone or in person to provide information about products or services or obtain details of complaints.Check to ensure that appropriate changes were made to resolve customers' problems.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Review policy terms to determine whether handling compliance. Maintain and update...

Senior, End to End Solution Architect

CelcomDigi, Subang Jaya
1 week ago
Job description:This is an End-to-End Solution Design position, a key role to execute the End-to-End Demand for all lines of business (Consumer, Home, Enterprise, Sales/Retail, Finance CS, Transformation).IT Senior, End to End Solution Architect Specialist serves as IT liaison or ambassador to business units or functional areas.  Provide highly valued strategic consulting level support and guidance through key IT initiatives. ...