Operation Executive
Esthetics International Group
Date: 2 days ago
City: Shah Alam
Contract type: Full time
Job Responsibility
Principal Accountabilities
Centre Maintenance Support
COMPETENCY REQUIREMENT
Principal Accountabilities
Centre Maintenance Support
- Handling centre maintenance work, to source for suppliers, quote of price comparison, submission for approval and follow-up till job done.
- Centre preventive maintenance audit.
- Pest control sourcing & price comparison
- Communicate with appointed service provider, to ensure pest control service is conducted as per schedule
- Provide pest control reports to mall management
- Purchase fire extinguisher for new centre
- Conduct centre fire extinguisher audit (quarterly)
- To monitor and ensure service is conducted for all assisting centres as per schedule before IT expired
- Provide services report
- Liaise or coordinate with appointed service provider (Pacific Deluxe) on all related issue
- Purchase new water purifier for new centre
- To monitor and ensure service is conducted for all assisting centres as per schedule before it expired
- Provide services report
- Liaise or coordinate with appointed service provider on all related issues
- Master record of keys and alarm at centre level (type of key/number of set/holder of key)
- Padlock password control and setting
- Yearly audit on centre CCTV and maintenance
- Working closely with Project Team and Sales Team, from planning to WIP execution for all projects, i.e. new centre opening, relocation, renovation, centre up lifting and outlet moving.
- Coordinate with Mall Operation department to resolve and follow-up all centre operational issues (via email/letter/phone communication).
- Write in to Mall Management for business closure or early closure approval during festive season/company events/annual dinner/family day).
- Coordinate with centre on:
- Machine request
- Machine repairing or breakdown
- Machine audit at centre level
- Machine replacement as and when requested
- Machine out sourcing with information of Suppliers contact & price comparison
- Provide & update machine report
- Monitor machine SOH at HQ
- Forecast and planning for new centre opening
- For landline & mobile line: Work closely & liaising with EIG Admin and MIS team for all new application/
- Termination/ transfer/connection issues.
- For Unifi Services
- Opening new account for new centre
- For assisting centres, coordinate and report to service provider excelcomm or MIS team if centre encountered any issue related to services
- Centre credit card terminal issue, courier service and others operational relates matter.
- Prepare and compile all related document for insurance claim to finance.
- All issues relates to centre music and monitor song list.
- All issues relates to music and business license renewal or new application.
- Manage and in charge on operation petty cash
COMPETENCY REQUIREMENT
- Able to converse in English & Mandarin
- Able to work independently and work with the team
- Possesses own transport & willing to travel
- 1 - 2 yearsâ experience in retail operations or relevant industry preferable
- Fresh graduates are also encouraged to apply
- At least Diploma holder
- Proficient in Microsoft Excel & Word
- Staff Purchase Allowance
- Staff Discount
- Free Parking
- Meal Subsidy
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