Operations cum Office Administrative Executive
Gung Jewellery
Date: 16 hours ago
City: Petaling Jaya
Salary:
MYR 3,500
per month
Contract type: Full time
Operations
- Coordinate retail/wholesale orders, PR deliveries, and re-deliveries in collaboration with relevant teams to optimize delivery timelines.
- Oversee inventory control activities, including stocktaking and coordination of re-deliveries as required.
- Provide support for warehouse functions to maintain operational efficiency and meet timelines.
- Prepare accurate files, reports, and shipping documents to ensure the timely shipment of orders and pre-orders.
- Manage the replenishment of warehouse supplies to support ongoing operations.
- Track personalized orders and liaise with relevant teams to ensure prompt follow-up and delivery.
- Generate reports on product quality checks, shipping, and customer service to identify areas for operational improvement.
- Produce shipping and customer service reports to enhance operational efficiency and customer satisfaction.
- Maintain quality and customer service standards by resolving day-to-day issues and implementing communication enhancements.
- Efficiently handle day-to-day administrative tasks to support operational activities.
- Act as a point of contact to escalate and resolve shipping-related issues, providing accurate information to third-party agents.
- Conduct stock checks and counting during inbound and outbound shipments to ensure accuracy.
- Participate in offline-related projects, such as organizing offline sales events, as required.
- Ensure the upkeep and maintenance of the HQ store room, conducting regular stocktaking exercises.
- Perform any other ad- hoc assignment as and when required.
- To coordinate office activities and operations while providing clerical and administrative.
- Track and replace office supplies as necessary to avoid interruptions in standard front office procedures.
- Maintain Office cleanliness including liaison with Cleaning Outsourcing Company once a week.
- Ordering of groceries for the office.
- Perform any other ad- hoc assignment as and when required.Retail Operations Supervision
- Oversee retail operations remotely and needed to be on field as and when needed. (Train new people and etc)
- Maintain retail operational standards and assist with any major customer service or retail team escalations.
- Guide and mentor the retail team, ensuring they uphold brand standards in customer service and operations.
- 1-2 years of previous work experience in operations management, logistics, or a related field, preferably in the retail or e-commerce industry.
- Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field is preferred.
- Experience in managing retail/wholesale orders, inventory control, and customer service operations is highly desirable.
- Strong organizational and multitasking skills, with the ability to prioritize tasks effectively in a fast-paced environment.
- Proficiency in Microsoft Office applications, particularly Excel.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Detail-oriented with a proactive mindset and a strong sense of accountability.
- Familiarity with inventory management software or shopline is a plus.
- Ability to adapt to changing priorities and work independently with minimal supervision.
- A passion for the jewellery industry and a commitment to maintaining high-quality standards.
- Willingness to learn and grow within the organization.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Social Media Content Creator
Zinnia Limited,
Petaling Jaya
14 hours ago
Job ResponsibilityCollaborate with the marketing teams to brainstorm and develop creative video ideas and storyboards for social platforms like Facebook, Instagram, TikTok, and more.Create engaging videos and social media content that align with brand and campaign objectives.Plan, shoot, and capture video footage with attention to lighting, sound, and framing.Edit raw footage into polished videos, including, sound mixing, visual effects, and...
Front of House (Service/Barista/Cashier) Non-Halal
Red Kettle,
Petaling Jaya
14 hours ago
Job ResponsibilityService CrewGreet customers warmly and ensure they feel welcome and valued.Take customer orders accurately and relay them to the kitchen staff.Serve food and beverages efficiently and professionally.Maintain cleanliness and organization of dining areas, ensuring tables are cleaned and reset promptly.Assist in setting up and closing down the restaurant, including preparing condiments, restocking supplies, and cleaning.Address customer inquiries and concerns...
Brand Head
Didi Group,
Petaling Jaya
1 day ago
What's it like to be a Brand HeadAs Brand Head at Didi Group, you will be responsible for leading the development and implementation of strategic brand initiatives to drive the company's overall brand equity and vision. This postion encompasses duty in managing and controlling asset, sales andmarketing plan, financial performance and developing employees and focal point of the brand across...
