Operations Support Specialist

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world. 

Reimagine What’s Possible 

The Operations Support Specialist plays a critical role in supporting plant operations, ensuring documentation accuracy, coordinating cylinder logistics, and maintaining compliance with Air Products (AP) standards. This role requires strong attention to detail, SAP proficiency, and coordination with vendors and internal teams. He or she shall ensure all safety requirements are implemented and adhered to by all employees and visitors to Shah Alam.

Safety & Compliance

• Ensure full compliance with plant safety rules, regulations, and housekeeping standards.
• Responsible for safety and regulatory compliance and management at the facility.
  
  

Daily Operations

• Oversee daily plant operations, including troubleshooting and maintaining optimal operating conditions.
• Monitor production outputs and escalate issues to the Plant Manager.
• Ensure operational KPIs are met and sustained at target levels.
• Maintain proper recording and control of plant activities at all times.
• Coordinate and fulfill daily refilling operation requirements.
• Prepare monthly production reports for review.
  
  

Trading Products Management

• Coordinate and manage empty cylinder readiness for trading products (PR/RT/Banana/Body labels).
• Verify RTs sent to vendors are suitable for filling and correctly labeled.
• Track HT compliance and follow up on quotations/PR/PO for additional services (HT, maintenance, painting, valve replacement).
• Manually track and reconcile PO quantities vs. actual empty cylinders delivered.
• Coordinate physical receiving and SAP MIGO processing:
• Ensure all the full cylinder received (trading products) comply to Air Products standard.
  
  

Vendor Coordination

• Conduct timely meetings with suppliers to follow up on:
• Outstanding POs
• Full cylinder readiness
• RT shortages
• HT cylinder/maintenance status
  
  

Continuous Improvement

• Understand and apply continuous improvement tools and methodologies.
• Identify cost-saving opportunities and productivity enhancements.
  
  

Requirements

• Diploma or Degree in Engineering, Logistics, or related field.
• 3–5 years of experience in plant operations or supply chain support.
• Open to fresh graduates.
• Proficient in SAP and Microsoft Office.
• Strong organizational and coordination skills.
• Effective communication and vendor management abilities.
  
  

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. 

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.