OTC Order Management Specialist (Mandarin Speaker)

Job Description

Specialist, Order to Cash Credit Risk and Customer Master Data

• Based in Malaysia, named one of the Best Companies to Work for in 2019 by HR Asia
• Join the premier biopharmaceutical company that has been in the business for more than 25 years and in AP for over 60 years.
  
  

Our company’s Business Services Centers (BSCs), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes. The BSC – Asia Pacific in Petaling Jaya, Malaysia will be responsible for the execution and delivery of a broad range of financial services and processes across our company’s business divisions and markets for the APAC region.

Primary Responsibilities

• Manages the timely, accurate and compliant processing of sales orders.
• Assures timely and useful updates on orders to the internal customer.
• Daily communication with internal customers including incoming calls, local business partners and all Business Service Center functional teams.
• Work collaboratively to address stakeholder needs and solve stakeholder concerns.
• Provide audit documentation as required and make sure the internal compliance policies are applied.
• Execute Month End activities.
• Identifies and implement process improvements opportunities
  
  

Education Minimum Requirement

• Bachelor's Degree in Accounting, Finance or Business Administration.
  
  

Required Experience And Skills

• Minimum of 2 years of experience in a finance, accounting or supply chain department of a multinational company.
• Order Management experience is preferred.
• Language requirements English and Mandarin.
• Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness.
• Strong communication, interpersonal, and organization skills required.
• Advanced PC skills (MS Excel, Word, PowerPoint) required.
• Experience using SAP is advantage.
  
  

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Hybrid

Shift

Valid Driving License

Hazardous Material(s)

Job Posting End Date

02/10/2025

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  
  

Requisition ID R323520