Parts & Service Sales Representative

Join Sandvik as a key contributor to our sales operations in the Indochina region.

The Parts & Service Sales Representative role provides essential sales and contract support while actively promoting and selling Sandvik’s products and services across a diverse customer portfolio. Working closely with the Territory Manager – Indochina, you will support sales performance, strengthen customer relationships, and contribute to sustainable business growth. The position is based in Shah Alam, Kuala Lumpur.

Main Responsibilities

• Manage sales and drive sustainable growth in parts and service revenue within Indochina.
• Maintain and grow business relationships with existing customers while proactively identifying and developing new customers opportunities.
• Anticipate, understand and address customer needs aligning with appropriate Sandvik's products and solutions to maximize customer value and sales profitability.
• Pursue sales leads with existing and prospective customers.
• Assess customer needs, recommend suitable products and services, respond to more complex customer inquiries, negotiate pricing and delivery terms.
• Maintain accurate market and customer data and share insights through approved systems and tools.
• Develop and execute annual, quarterly, monthly, and weekly sales plan.
  
  

Key Responsibilities

• Customer & market understanding
• Parts planning & asset management
• Sales administration
• Communication
• Continuous improvement
• Customer service
  
  

Qualifications And Experience

• At least 3 to 4 years working experience in sales and/or contract support-related roles.
• Bachelor's degree or equivalent qualification in Business administration, Marketing.
• Knowledge or experience in the mining industry would be an added advantage.
• Strong computer literacy, possess a valid Car Driving License would be advantage.
• Willingness to travel extensively.