Repair Administrator (1 year Contract)

Hilti Malaysia


Date: 5 days ago
City: Shah Alam
Contract type: Full time
What's the Role?

The purpose of the role is to analyze, repair and test Hilti tools in line with global repair and workflow standards. The role involves working and participating in a lean environment, working efficiently, and contributing to continuous improvement. The job holder needs to sustain a passion for the customer as a trigger to drive service levels and repair quality.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

  • Ensure minimal back log of machines.
  • Ensure that all relevant tests are carried out by Repair Technician.
  • Check all the received goods for damages or wrong goods upon their receipt, place into the spare parts room. (Arrange next step for any damaged or wrong goods)
  • Ensures by physical count of goods received that quantities agree with those stated in the suppliers’ documents.
  • Ensure approval from customer is documented before tools send out to repair technician
  • Ensures that goods are correctly issued to repair technician and properly documented.
  • Undertakes random checks on all spare parts to ensure that all spare parts are in good order and in sufficient stock.
  • Takes all necessary actions to cleanliness of the stores and orderly stacking of goods on the shelves.
  • Prepared all stocks for an orderly manner of stocktaking.
  • Actively utilized and provides feedback on the relevant information system. (i.e. oracle or SAP) used to track repair statistics.
  • Assists in repairing customer tools should back log occur due to increased repair volume, absent technicians or other reason
  • Observe and maintain all safety requirements with regards to the safe use of all workshop machines and repair equipment ensuring that they are all in good working conditions.
  • Provide recommendations to management for process improvements.
  • Contributes to a clear and tidy working environment within the spare parts area.
  • Other add hoc duties as and when required.
  • We are a multinational company
  • We are certified a great place to work
  • We are ranked number 12th globally as the best employer worldwide


What do we offer?

We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start. You’ll enjoy a rare combination of autonomy and camaraderie, as you’ll manage your own diary while being part of a friendly team. We’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with development and career opportunities as soon as you’re ready for the next challenge.

What you need is:

  • Certificate/ Diploma in Mechanical / Electrical or related discipline
  • 1-2 years of experience in repair and maintenance administration
  • Proficient in MS Office e.g. Word, Excel and Powerpoint
  • Good communication skills in dealing with internal and external parties
  • Well organized and self-motivation
  • Prefer someone with the potential to excel their career at Hilti.


Why should you apply?

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork and ability, regardless of your background.

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