Sales Executive

1. Client Relationship Management:

• Client Liaison: Act as the primary point of contact for assigned clients, addressing their needs, concerns, and queries.
• Build Relationships: Foster strong, long-lasting relationships with clients to understand their business needs and objectives.
• Client Retention: Work to retain clients by ensuring high satisfaction levels and providing exceptional service.

2. Sales & Business Development:

• Identify Growth Opportunities: Identify and pursue upselling or cross-selling opportunities to enhance revenue from existing clients.
• Proposal Development: Prepare proposals, presentations, and quotes to meet client requirements.
• Negotiation: Negotiate contracts and close agreements to maximize client satisfaction and company profit.
• Meeting Sales Targets: Work towards and exceed individual and team sales targets by maintaining a steady flow of business.

3. Account Management:

• Client Onboarding: Oversee the smooth onboarding of new clients, ensuring that they are well-integrated into the company's processes.
• Monitor Client Performance: Regularly review and monitor client performance metrics, goals, and deliverables.
• Problem Solving: Address client concerns, troubleshoot issues, and provide solutions in a timely and effective manner.
• Contract Management: Ensure that all contracts are up-to-date and that the terms and conditions meet both the client’s and company’s expectations.

4. Coordination & Collaboration:

• Cross-functional Collaboration: Work closely with internal teams (e.g., marketing, sales, customer service, and product development) to meet client needs and ensure smooth project execution.
• Project Management: Oversee project timelines, budgets, and deliverables to ensure that clients receive products or services on time.
• Reporting: Provide regular updates and reports on account status, including metrics, risks, and opportunities.

5. Strategic Planning:

• Client Growth Strategy: Develop and implement strategic account plans to grow and retain key clients.
• Market Research: Stay up-to-date with industry trends, market conditions, and competitors to provide clients with informed solutions.
• Customer Feedback: Collect and analyze client feedback to improve the company’s products or services.