Senior Associate - Quality (6 Months Contract)

DHL Express


Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time
  • Reconcile invoiced information with payment data accurately and timely.
  • Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
  • Appropriate handling of sensitive information,High level of attention to detail
  • Responds to inquiries regarding policies and procedures
  • Act as primary problem solver concerning cash and duty shipment discrepancies
  • Create and maintain tracking reports in relation to country ageing performance
  • Prepare weekly outstanding open item reportonly timely manner
  • Provide support for internal projectstransition/ centralization
  • Participate in internal and/or external meeting with all stakeholders
  • Able to investigate and resolve queries according to Service Line Agreements.
  • Contribute to capture potential Revenue Leakagefor shipment with discrepancies
  • University Degree or equivalent by experience
  • Well verse with Microsoft Excel and SAP.
  • At least 1.5 year experience in similar position
  • Good communication in English: Oral and Written
  • Ability to analyze with logical thinking process.
  • Attention to details and able to meet tight deadline
  • Able to work on evening shift, public holidays or weekend when required
  • Engage, communicate and build network with the AR, RTR, Billing, BPO teams
  • Customer oriented
  • Process oriented and able to work under pressure
  • Team Player and highly collaborative

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Digital Media Lead

Kingdom Digital, Petaling Jaya
18 hours ago
Short DescriptionWe're looking for an experienced Digital Media Lead to guide our team of Digital Media Strategists. You'll be instrumental in elevating our campaign execution and performance, bringing your expertise in ad operations – from precise setup and proactive optimization to deep insights and actionable recommendations. While ensuring operational excellence, you'll also leverage your strong background in digital media planning...

Banking Operations Team Lead

GXS Bank, Petaling Jaya
20 hours ago
Get to know the teamLife at SSC Digibank – As one of the bank license applicants, Grab Digibank wants to revolutionise banking for Southeast Asia’s everyday consumers and entrepreneurs. We are looking for driven individuals who want to be part of this revolution and to pioneer the next generation of banking.Get to know the roleWe are living in exciting times....

Junior Purchasing Executive

Tec D, Petaling Jaya
1 day ago
Job Purpose: The Order Processing Coordinator is a primary point-of-contact for Sales Teams, Country Operations Lead, Finance and Logistics. This position is mainly focused on the processing of PO requests from the Sales Order team and releasing the PO to various vendors. Responsibilities: To validate supporting document and process Purchase Order requests based on vendors (line cards) and country's requirement....