Senior Clinical Specialist

IDS Medical Systems (idsMED)


Date: 5 hours ago
City: Shah Alam
Contract type: Full time
  • Training
  • Collaborate with Product Management to create training materials for both internal and external customers
  • Provide training to the Clinical Management, Sales, Service, or back-office team on regular basis or as needed
  • Provide training on the use of products to external customers (nurses, doctors, & other medical personnel)
  • Marketing Activitiy
  • Actively involved in running external marketing / education programs such as: scientific events (seminars, workshops, exhibitions), product presentations, demonstrations
  • Work closely with Product Management to create marketing tools for the sales team
  • Also responsible for developing a product strategy that has been assigned to each Clinical Specialist
  • Leadership
  • Coordinate team members workload and schedule to fulfill training requests for internal & external customers
  • Develop new team members with hard & soft skills required in order to complete their responsibilities by conducting training, shadowing, coaching, etc.
  • Management System
  • Involved in establishing management system based on quality management system, quality management system for medical devices, and anti-bribery management system
  • Responsible for socializing the system to all divisions and ensuring the effectiveness of the running system
  • Analyze corrective actions for system effectiveness in divisions

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