Senior/Junior - System Support
GAMUDA LAND
Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Summary
Responsible of day-to-day business application support and coordinate with vendor on application troubleshooting. Manage and ensure system access accordance to authorization designated rights. Set-up, implementation, deployment, training and documentation of system usage to operation needs
Key Responsibilities
Responsible of day-to-day business application support and coordinate with vendor on application troubleshooting. Manage and ensure system access accordance to authorization designated rights. Set-up, implementation, deployment, training and documentation of system usage to operation needs
Key Responsibilities
- Ensure the security and confidentiality of company database information, as well as customer data.
- Coordinate, implement, and deploy system application projects effectively.
- Support and maintain Gamuda Land's business applications to ensure optimal functionality.
- Verify and test application functionality against specification requirements before deployment to users.
- Liaise with vendors for program setup, installation, and configuration support.
- Perform database maintenance and housekeeping to ensure data integrity.
- Maintain accurate records of support and services provided to users and vendors.
- Document system operations and activities, including implementation reports.
- Confirm that applications meet all organizational requirements, policies, and standards.
- Plan and coordinate the implementation and deployment of system applications as needed.
- Translate business operations into functional specifications for system applications.
- Monitor and manage system configuration settings, ensuring security controls are in place and authorized.
- Collaborate with vendors or system providers for troubleshooting and consultations regarding application functionality.
- Fulfil any other duties assigned by management as necessary.
- To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and work place as required by the Company.
- Any other duties that will be assigned from time to time by the Management
- Degree in Business/Commerce, Management Information Services, Information Science,
- Information Technology, Software Engineering, Computer Science, Engineering or equivalent experience.
- Minimum 1 to 3 year working experience in relevant industry
- Experience in property development services and customer relationship management is an advantage.
- Demonstrated ability to identify key issues, gather relevant data for investigation, and develop practical recommendations.
- Ability to recognize potential risks and make timely recommendations for mitigation.
- Able to communicate with all levels, hardworking and initiative.
- Able to keep updated IT knowledge and applicable to work environment
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