Service & Operations Executive, Ipoh

Alliance Bank Malaysia Berhad


Date: 1 week ago
City: Ipoh
Contract type: Full time
Job Description

  • Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the bank strategic objectives.
  • Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
  • Responsible for handling and supporting first line resolution of enquires and complaints.
  • Responsible as relief in absent of Service & Operations Manager (SOM).

Job Requirements

  • Customer Service Oriented
  • Good Communication and interpersonal skills
  • Excellent time management
  • Minimum Diploma qualification from relevant field of study (banking, finance, etc)
  • Relevant experience in clerical, office administrative, cash handling function, sales or customer service

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