Shop Supervisor

QL Eco Farm Sdn Bhd


Date: 3 days ago
City: Kuantan
Contract type: Full time

About the role

Seeking an experienced Shop Supervisor to join our team at QL Eco Farm Sdn Bhd in Kuantan, Pahang. As a full-time Shop Supervisor, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring excellent customer service and efficient store management.

What you'll be doing

  • Supervise and coordinate the work of retail staff, assigning duties and monitoring performance
  • Handle customer inquiries, complaints and ensure a positive shopping experience
  • Manage inventory, stock replenishment and merchandising to maximise sales
  • Maintain store cleanliness, organisation and visual presentation
  • Ensure compliance with company policies, procedures and health & safety regulations
  • Follow up, receiving or delivery note from driver / transporter / customer
  • Prepare the attendance data, overtime record for the depo staff and provide that data to HR department
  • To receive incoming & outgoing goods and supplier in good order and correct quality as per the PO,DO, Invoice/others

What we're looking for

  • Minimum 2 years of experience in a retail supervisory or management role
  • Strong communication and interpersonal skills to liaise with customers and staff
  • Excellent problem-solving and decision-making abilities
  • Proficient in inventory management and stock control
  • Familiarity with retail KPIs and sales reporting
  • Passionate about providing exceptional customer service
  • Flexible and adaptable to changing priorities in a fast-paced retail environment

What we offer

  • Competitive salary and performance-based bonuses
  • Comprehensive health and life insurance coverage
  • Generous employee discount on our range of products
  • Opportunities for career advancement and professional development
  • A dynamic and collaborative work culture

About us

QL Eco Farm Sdn Bhd is a leading provider of high-quality, sustainable agricultural products in Malaysia. With a strong commitment to environmental responsibility, we strive to offer our customers the freshest and most ethically sourced produce. Join our team and be a part of our mission to promote a greener and healthier future.

Apply now to become our next Shop Supervisor and embark on an exciting career with QL Eco Farm Sdn Bhd.

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