Specialist -SOM 1

IDS Medical Systems (idsMED)


Date: 3 weeks ago
City: Shah Alam
Contract type: Full time
Sales Order Acceptance

JOB RESPONSIBILITIES - ORDER ACCEPTANCE CYCLE

  • Receive Customer’s order and ensure all orders are accounted for.
  • Manage generic emails on incoming Purchase order from customers.
  • Manage Customer's Portal for order acceptance.
  • Validate and ensure Sales orders with complete attachments and information.
  • Adhere to daily order cut off to ensure timely and flawless order processing with no further delay.

Sales Order Confirmation

  • Validate order’s details upon acceptance in ERP system.
  • Issue Proforma Invoice/ Deposit Invoice.
  • Verify with stake holders for discrepancy on order details respectively before order confirmation.

Sales Order Creation

  • Create Sales Order in ERP system.
  • Manage and maintain accurate information for Sales Order in ERP system.

Sales Order Readiness & Fulfilment

  • Work closely with respective stake holders for ALL inquiries pertaining to orders fulfilment.
  • Work with stack holders respectively to follow up on customer's payment (when required).
  • Work with stack holders for stocks allocation and indent initiation.
  • Monitor and track indent/shipment status.
  • Daily review and track master list of open orders. Responsible to update commercial team any

challenges on meeting customer delivery deadline.

  • Responsible for transport arrangement and ensure timely delivery.

Transfer Order Acceptance

  • Receive transfer request, validate details and work with stake holders for request dispute (if any).

Transfer Order Creation and Fulfilment

  • Create Transfer order in ERP system.
  • Responsible for Transport arrangement and ensure timely delivery.

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