Technical Associate
InfiniteX Sdn Bhd
Date: 21 hours ago
City: Petaling Jaya
Salary:
MYR 2,800
-
MYR 3,500
per month
Contract type: Full time
Job Responsibility
- To study and understand technical aspects of various systems (mainly Microsoft core infrastructure and Microsoft Cloud solution) from client perspective.
- Manage incident tickets and provide L1/L2 technical support via phone, email, remote or onsite.
- Analyze, investigate and fix known issues and work towards timely resolution according to SLAs.
- Provide daily, monthly, bi-yearly system checks or monitoring as required.
- Ensure the system and support-related documentation is maintained and up to date.
- Required to follow-up actions to restore service to normal levels analyze, investigate and fix issues.
- Able to work in team and involved in project delivery together with project team.
- Minimum education is Certificates / Vocational/ Diploma in any discipline.
- Fresh graduates are welcome to apply.
- Proficient in English and Bahasa Malaysia for both spoken and written
- Have Good Communication Skills for client interactions and support
- Passionate and have strong interest in technology
- Strong problem-solving skills and attention to detail.
- Proficient in using various software applications and tools.
- Ability to work effectively in a team
- EPF & SOCSO
- Annual Leave
- Medical Benefits
- Project incentives
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Technical Support Engineer (After Sales)
Dahua Technology Malaysia,
Petaling Jaya
2 hours ago
Job ResponsibilityContinuously monitor and maintain systems as well as track project progress to ensure timely and efficient execution.Respond to technical support inquiries from internal staff or external clients; diagnose and troubleshoot system, network, software, and hardware issues, and provide effective solutions.Responsible for delivering and managing contracts related to road, bridge, traffic infrastructure, or maintenance projects. Oversee day-to-day activities within assigned...
Key Account Manager
Nestlé,
Petaling Jaya
4 hours ago
Position Snapshot (Key Account Manager)Location: MY Head OfficeCompany: Nestlé Products Sdn BhdPermanent – Full TimeBachelor’s Degree in Sales or Marketing5+ years of experience in Sales or Marketing ManagementPosition SummaryJoining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of...
Help Desk Analyst
Quantum,
Petaling Jaya
20 hours ago
Quantum delivers end-to-end data management solutions designed for the AI era. With over four decades of experience, our data platform has allowed customers to extract the maximum value from their unique, unstructured data. From high-performance ingest that powers AI applications and demanding data-intensive workloads, to massive, durable data lakes to fuel AI models, Quantum delivers the most comprehensive and cost-efficient...
