Technical Support - International Telco
Startek Malaysia
Date: 3 weeks ago
City: Petaling Jaya
Salary:
MYR 2,300
-
MYR 3,800
per month
Contract type: Full time
Job Responsibility
Why Join Us
- Provide continuous technical support via telephone and email related to the product
- Employ a high level of interpersonal and communication skills to move beyond customerâs frustrations and solve customerâs problem
- Identify the level of technical knowledge and adjust technical communications to solve customerâs problem
- Conducting basic probing to determine the next action for any software related to enquiries
- Able to converse in English and verbal communication skills
- Fresh Graduates who are interested to start their career in a call center are also encouraged to apply â Full Training Provided
- Fresh Graduates encourage to apply
- Applicant must be willing to work on rotational shifts
- Applicant must be willing to work in Ara Damansara
- EPF
- Socso
- Annual leave
- Medical leave
- 5 working days in a week
- Rest & relax area
- Quarterly staff recognition and appreciation
- Free shuttle van services from various LRT/ KTM nearby.
Why Join Us
- Monthly fun and exciting staff activities
- We are located nearby shopping malls and housing area
- CAREER GROWTH & TRAINING PROGRAMS: Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager
- IJP â Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
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