Travel Industry Mandarin/ Cantonese Customer Service
HRWORK
Date: 3 weeks ago
City: Shah Alam
Contract type: Full time
Responsibilities
- Handle inbound and outbound calls from customers via various channels.
- Maintain good communication and cooperation with relevant departments
- To exceed customers' expectations in terms of customer service & accurate information
- Work in a team to achieve the required KPI elements and SLA
- Must be able to converse fluently using Cantonese, Mandarin and English
- Must be able to read and write traditional &
- simplified Mandarin word, and English
- Candidate possesses at least a SPM or above
- Fresh graduates are also encouraged to apply
- 24/7 shift system (5 days a week, 9 hours a day)
- KPI incentives
- Transportation allowance
- 14 days AL; 14 days ML, 60 days Hospitalization leave
- EPF, SOCSO
- Health and life insurance
- Medical Claim
- Staff Activities
- Training Provided
- Allowance Provided
- 5 Working Days
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