Customer Service (Mandarin-Onboarding)

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 20 hours ago
City: Petaling Jaya
Salary: MYR 3,100 - MYR 4,600 per month
Contract type: Full time
Job Responsibility

  • Customer Onboarding Support: Assist new customers in activating services.
  • Provided step-by-step guidance for account setup, registration, and plan selection.
  • Verify customer details and complete e-KYC (Know Your Customer) processes as needed.
  • Product & Service Explanation: Explain available plans, packages, promos, and contract terms.
  • Recommend suitable options based on customer needs.

Job Requirements

  • Experience with CS / Onboarding, Must have KYC experience.
  • Min. 2 years of work experience in onboarding, customer success, or a similar role
  • Educational & Experience Requirement â Bachelorâs degree.
  • Language Proficiency â proficient in written and verbal communication skills in English & Mandarin.
  • Willing work in Rotational Shift.

Job Benefits

  • Comprehensive Training â Gain essential skills and knowledge with full training provided.
  • Statutory Benefits â Secure your future with EPF & SOCSO contributions.
  • Convenient Location â Work near LRT Station for an easy and stress-free commute.
  • Global Work Environment â Join an international company with a dynamic and youthful culture.
  • Leave Benefits â Enjoy annual leave & medical leave for a balanced work-life experience.

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