Customer Service (Mandarin-Onboarding)
Agensi Pekerjaan JobScoper Sdn. Bhd.
Date: 3 weeks ago
City: Petaling Jaya
Salary:
MYR 3,100
-
MYR 4,600
per month
Contract type: Full time
Job Responsibility
- Customer Onboarding Support: Assist new customers in activating services.
- Provided step-by-step guidance for account setup, registration, and plan selection.
- Verify customer details and complete e-KYC (Know Your Customer) processes as needed.
- Product & Service Explanation: Explain available plans, packages, promos, and contract terms.
- Recommend suitable options based on customer needs.
- Experience with CS / Onboarding, Must have KYC experience.
- Min. 2 years of work experience in onboarding, customer success, or a similar role
- Educational & Experience Requirement â Bachelorâs degree.
- Language Proficiency â proficient in written and verbal communication skills in English & Mandarin.
- Willing work in Rotational Shift.
- Comprehensive Training â Gain essential skills and knowledge with full training provided.
- Statutory Benefits â Secure your future with EPF & SOCSO contributions.
- Convenient Location â Work near LRT Station for an easy and stress-free commute.
- Global Work Environment â Join an international company with a dynamic and youthful culture.
- Leave Benefits â Enjoy annual leave & medical leave for a balanced work-life experience.
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