Executive, Business Operations
DKSH
Date: 4 days ago
City: Petaling Jaya
Contract type: Full time
Job Summary
- Responsible to ensure smooth running of operations for client accounts assigned and to drive client satisfaction.
- Ensure that quality objectives and KPIs of the department are achieved.
- Responsible for the smooth running of daily operations and fulfillment of client requirements/expectations agreed upon for clients assigned to self and team.
- Liaise with Marketing/Trade Marketing/Client teams on co-packing activities, raise subcon PO timely and monitor/manage POS Material inventory store in the warehouse to avoid insufficient POS material for co-packing jobs.
- Work closely with Marketing/Trade Marketing/Client teams on monthly Branch Transfer and raise STO PO timely.
- Coordinate with Marketing/Trade Marketing teams and raise documents for the update/creation of material master, pricing/bonus, product hierarchy and Master Labelling List.
- Build and maintain good business relationship with internal teams and assigned client teams.
- Act as a point of contact for assigned clients for matters related to daily operations.
- Act as client facing for assigned agencies in portfolio and ensure daily operations and client’s expectation are fulfilled effectively.
- Gather and report client operational results in comparison to KPIs set in service level agreements and share in monthly S&OP meeting conducted with clients.
- Undertake additional responsibilities and duties as assigned by superior from time to time.
- Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
- Demonstrate basic customer management skills
- Demonstrate advanced research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Pivot Table, Excel, Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English, both written and spoken
- Minimum Bachelors Degree in Business Administration.
- Minimum 1-2 years relevant work experience.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
IT Operation Staff Engineer (Sales Mid-tier Apps)
Lenovo,
Petaling Jaya
15 hours ago
We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as...
Intern - Retail Marketing
Continental,
Petaling Jaya
18 hours ago
Company DescriptionContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021,...
Senior Nutritional Sales Executive
Abbott,
Petaling Jaya
1 day ago
ResponsibilitiesAchieve product wise, monthly, quarterly and annual budget by adhering to set work norms (both value and volume targets).Develop customer database through selection of towns, routes and profiling of customers.Meet customers at a predefined frequency to ensure availability of all Abbott’s SKU’s in adequate quantity.Know the products. Undertake timely and effective implementation of company’s product promotion plan to enhance distribution...
