Product Engineer

Razer Inc.


Date: 4 weeks ago
City: Shah Alam
Contract type: Full time
Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities

We are seeking a talented and detail-oriented Product Engineer with a strong focus on Technical Writing to join our dynamic team. The ideal candidate will have a solid engineering background combined with exceptional technical writing skills. This role involves creating comprehensive technical documentation, user manuals, and product specifications that are clear, concise, and user-friendly meant to be handled over to software engineering team for development.

Key Responsibilities

  • Technical Documentation: Develop, write, and maintain detailed technical documentation, including user manuals, installation guides, product specifications, and troubleshooting guides. Develop comprehensive documentation that meets organizational standards. Write user-friendly content that meets the needs of target audience, turning insights into language for user success. Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications. Evaluate current content and develop innovative methods for improvement.
  • Collaboration: Work closely with engineering, product management, and customer support teams to gather information and ensure accuracy and completeness of documentation.
  • Product Knowledge: Gain a deep understanding of our products, their features, and their applications to effectively communicate technical information to various audiences.
  • Content Management: Organize and manage documentation repositories, ensuring that all documents are up-to-date and easily accessible. Translate complex information into simple, polished, engaging content
  • Quality Assurance: Review and edit documentation created by other team members to ensure consistency, clarity, and adherence to company standards.
  • User Feedback: Collect and incorporate feedback from users and stakeholders to continuously improve documentation quality and usability.
  • Training Materials: Develop training materials and conduct training sessions for internal teams and customers as needed.
  • Compliance: Ensure that all documentation complies with industry standards and regulatory requirements.


Pre-Requisites

  • Education: Bachelor’s degree in engineering, Technical Writing, or a related field.
  • Experience: Minimum of 7 years of experience in technical writing, preferably within an engineering or technology-focused environment.
  • Skills:
    • Strong technical writing and editing skills.
    • Excellent communication and interpersonal skills.
    • Proficiency in using documentation tools and software (e.g., Microsoft Office, Adobe Acrobat, MadCap Flare, etc.).
    • Ability to understand and explain complex technical concepts in a clear and concise manner.
    • Attention to detail and strong organizational skills.
    • Ability to work independently and as part of a team.
  • Knowledge: Familiarity with [specific technologies, products, or industry standards relevant to your company].

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • Collaborative and innovative work environment.
  • [Additional benefits specific to your company].


How to Apply: Interested candidates are invited to submit their resume, cover letter, and writing samples to [application email or link]. Please include “Product Engineer - Technical Writing Focus” in the subject line of your email.

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