Senior QA Engineer
Grab
Date: 1 day ago
City: Petaling Jaya
Contract type: Full time

Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
The PeopleTech team owns and manages our custom internal performance management and culture tools. We work collaboratively across different functions between Singapore and Malaysia to ensure our service meets the highest standards to drive impact that will shape how Grab grows as a company. You'll be part of a working group that values quality and strives for continuous improvement through collaboration and new ideas. Our communication is in English, both in spoken and written form.
Get to Know the Role
As a Senior QA Engineer, you will conduct manual quality assurance checks and write automated test scripts to ensure software quality. You'll also troubleshoot issues in software and implement automated testing strategies and tools. You will own, track and drive quality processes(eg postmortems, oncall) for the team. You'll collaborate with engineering, product, design and business teams, to help achieve the team's goals.
You will be working onsite at our Malaysia office in KL.
The Critical Tasks You Will Perform
What Essential Skills You Will Need
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
The PeopleTech team owns and manages our custom internal performance management and culture tools. We work collaboratively across different functions between Singapore and Malaysia to ensure our service meets the highest standards to drive impact that will shape how Grab grows as a company. You'll be part of a working group that values quality and strives for continuous improvement through collaboration and new ideas. Our communication is in English, both in spoken and written form.
Get to Know the Role
As a Senior QA Engineer, you will conduct manual quality assurance checks and write automated test scripts to ensure software quality. You'll also troubleshoot issues in software and implement automated testing strategies and tools. You will own, track and drive quality processes(eg postmortems, oncall) for the team. You'll collaborate with engineering, product, design and business teams, to help achieve the team's goals.
You will be working onsite at our Malaysia office in KL.
The Critical Tasks You Will Perform
- You will provide functional and regression testing for web applications.
- You will develop automated test scripts using automation frameworks, maintaining and enhancing these scripts.
- You will drive quality processes such as postmortems and oncall with the team.
- You will implement both manual and automated functional and regression test cases, maintaining automated test scripts.
- You will debug failed test cases and report defects with clear details to lead closure.
- You will work with developers, product owners, test leads, and engineers to improve testing efficiencies and expand test coverage.
- You will define test plans, test specifications, test suites, test cases as well as proposed tools for functional, security, and performance testing in a programmatic manner.
- You will maintain quality dashboards and provide test estimates, record, report defects and quality metrics to depict the status of the sprint and system stability.
- You will report to the Engineering Manager of the team.
What Essential Skills You Will Need
- A degree in computer science, software engineering, information technology or related fields.
- 2+ years of experience as QA Engineer/Automation Engineer or Software Development Engineer.
- Solid understanding of test methodologies, test planning, test case design and test processes. Ability to debug failed test cases and report defects.
- Have hands-on coding experience with test automation, including script languages (Python) or other languages (Javascript, Go etc.) and Behavior-Driven Development (BDD) frameworks such as Selenium, Cucumber, JBehave, and Serenity.
- Practical experience with SQL for database queries on metrics and testing.
- Experience using build and release pipeline tools such as Jenkins, GitLab CI/CD or equivalent.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Mandarin Customer Service (Airline Industry)
Agensi Pekerjaan JobScoper Sdn. Bhd.,
Petaling Jaya
3 hours ago
Job ResponsibilityTo efficiently handle inbound and outbound customer call inquiries.To provide fast and timely solutions to all customer related problems.To ensure customer satisfaction by providing excellent Customer Services.To be constantly guided by company's service standards.Effectively manage large numbers of incoming calls.Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.Keep records of customer...

English Inbound Telesales
Agensi Pekerjaan JobScoper Sdn. Bhd.,
Petaling Jaya
9 hours ago
Job ResponsibilityHandle Inbound Calls: Deliver excellent customer experience and apply effective sales behaviors throughout each interaction.Consultative Selling: Identify customer needs and recommend suitable products and services to support their business growth.Issue Resolution: Resolve queries within our Scope of Support (SOS) or guide customers toward third-party or paid solutions when necessary.Product Troubleshooting: Diagnose and resolve product issues during the first call...

Accountant (OTC / O2C)
Hyppies,
Petaling Jaya
1 day ago
Currently, our MNC client is looking for OTC / O2C professionals to join them in their DYNAMIC and CHANGE-EMBRACING Shared Services Center. Key responsibilities: Participate in the full Order-to-Cash (OTC / O2C) process to meet performance goals and service level agreements. Reconcile sales against collections and work closely with stakeholders to resolve discrepancies. Investigate and resolve customer payment issues and...
