Malaysia - Boarding Officer

You Belong Here…Wherever in the World you find yourself.

We celebrate our wins as one team of many great people!

With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of our over 3,000 professionals, spread across 60-plus countries and in over 240 offices, to help our partners connect to a smoother, smarter ocean.

We empower our people, and our values are at the center of everything we do and The successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective – we connect the world and see the bigger picture.

The Power of People – we rely on the strength of local agent knowledge and relationships.

Progress – we adopt new thinking and push for positive change in our industry.

We know what matters. We never stand still. We always reach for more.

#WeAreInchcape

• Job Purpose: Reporting to the Branch Manager, the Boarding Officer is part of a team responsible for ensuring all operational matters Are In Good Order And To Satisfy/serve Principal Enquiries accordingly.
  
  

This will involve the overall process in operation consists of port info & restriction response, PDA submission, appointment acceptance, pre-arrival to & from the master, arrival notice to terminal and update arrival to master, notice of readiness, report submission internally and externally.

Carry out responsibilities in a manner consistent with the operation's daily routine in preparing, coordinating, and implementing the operation process with proper communication among the operation team, master, port agency/authority.

Duties and Responsibilities:

• Report directly to the Branch Manager and assist daily operations required.
• Liaise with the terminal and surveyors.
• Prepare documentation for Local Authorities.
• Attend to a vessel on arrival and departure formalities/Port Clearance.
• Handling crew change (sign-on & sign-off).
• Port bills follow-up and daily posting.
• Prepare, coordinate, and issuance of Billing Lading.
• Ensure all operational matters are in good order and satisfy principal enquiries.
• Administrative tasks and other duties as assigned by the Supervisor as and when needed,
• Developing good relationships with customers, both Internal and External Zero complaint
• LPA Key Performance Indicator Operation
  
  

Skills:

• Computer Literate with experience in Microsoft Excel,
• Word as well as data entry
• Good Communication, both written and oral.
  
  

Experience:

• Experience in the shipping industry
  
  

Qualifications:

Candidate must possess a high school diploma or be qualified by work experience